Visualize Jira issues in Slack
Share privately or schedule to team or project channels. See and update report issues in Slack.
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Built-in templates
Sprint burndown chart
Visual representation of the amount of work that has been completed and work remaining in a Sprint.
Velocity chart
Visual representation of the number of sprints created and closed over time. Choose Jira board and estimation statistics to create customized velocity charts.
Issues by assignee
Get a visual representation of the issues assigned to you and take action on them right in Slack.
SLA met vs breached
Shows the ticket breakdown by SLA met vs breached. View open tickets to take action right on Slack.
Open tickets by type
Visual representation of the open tickets that require immediate attention. Choose to view it as a graph or summary.
Customizable reports
Customize scheduling
Customize reports scheduling during report creation. Choose when and where you want to receive the report.
Customize report message
Customize your report message while creating the ticket in the Slack channel. Send a custom message to nudge your team to take action.
Build JQL reports
Create custom reports with Jira JQL. The reports come with action buttons to change status, comment, take any issue action or update any field directly from Slack.
Build custom charts
Create a custom report from scratch with data from your Jira account. Choose between line chart, bar chart and pie chart to create your custom chart report.
Easy to start
Easy setup
Connect your Jira domain with Troopr to get started with Troopr reports quickly and easily. Create a report in 3 simple steps and share it with your team to gain insights.
Easy to share
Troopr makes it easy to share Jira reports with your team and stakeholders in Slack channels.
Easy to take action
Troopr reports are completely accessible inside Slack and come with action buttons to change status, comment, take any issue action or update any field.
Easy engagement
Troopr goes beyond link sharing to deliver the actual report in Slack. Team members can see and discuss the complete report inside Slack.
Built for your agile team
Visualize Jira activity in Slack to make informed decisions. Choose from pre-existing templates or create a custom report for your team.
Sprint burndown chart
Visual representation of the amount of work that has been completed and work remaining in a Sprint.
Velocity chart
Visual representation of the number of sprints created and closed over time. Choose Jira board and estimation statistics to create customized velocity charts.
Issues by assignee
Get a visual representation of the issues assigned to you and take action on them right in Slack.
SLA met vs breached
Shows the ticket breakdown by SLA met vs breached. View open tickets to take action right on Slack.
Open tickets by type
Visual representation of the open tickets that require immediate attention. Choose to view it as a graph or summary.
Customize scheduling
Customize reports scheduling during report creation. Choose when and where you want to receive the report.
Customize report message
Customize your report message while creating the ticket in the Slack channel. Send a custom message to nudge your team to take action.
Build JQL reports
Create custom reports with Jira JQL. The reports come with action buttons to change status, comment. take any issue action or update any field directly from Slack.
Build custom charts
Create a custom report from scratch with data from your Jira account. Choose between line chart, bar chart and pie chart to create your custom chart report.
Easy setup
Connect your Jira domain with Troopr to get started with Troopr reports quickly and easily. Create a report in 3 simple steps and share it with your team to gain insights.
Easy to share
Troopr makes it easy to share Jira reports with your team and stakeholders in Slack channels.
Easy to take action
Troopr reports are completely accessible inside Slack and come with action buttons to change status, comment. take any issue action or update any field.
Easy engagement
Troopr goes beyond link sharing to deliver the actual report in Slack. Team members can see and discuss the complete report inside Slack.
Built for Enterprise
Troopr is built to meet the security and reliable performance requirements at large enterprise deployments. Troopr is trusted by 1000s of enterprises around the world
Support for Slack Grid
Troopr is installed in all workspaces in Slack Grid, Troopr allows for seamless functionality within shared channels within Grid workspaces
Built to handle scale
Troopr’s server hosting infrastructure leverages AWS EC2 Auto Scaling to maintain availability and performance by proactively provisioning capability.
24*7 Premium support
Enterprise customers can rely on a dedicated shared channel in their Slack workspace to get easy access to priority support from Troopr.
Enterprise grade security
Troopr has been built from the ground up with security in mind. We partner with external auditors annually for SOC-II and ISO 27001 compliance.
Troopr Assistant Whitelabeling
You can customize the name of the Troopr bot in Slack to better resonate with your team or your company brand and personality.
There’s more
Dedicated account manager, prioritized feature requests, custom contract & invoicing, vendor risk assessment, extended evaluation and implementation assistance
Wayfair Inc. is a USD 4.5B American e-commerce company based in Boston that sells furniture and home goods online.
Problem
They tried building Slack bots in-house but that proved to be both a time-consuming and expensive exercise. Management of custom solutions were also distracting their teams from their core work.
Solution
With Troopr, they have connected their Jira Software to Slack channels to bring context and updates to Jira issues, and tickets to Slack and make it easy for them to take action directly from Slack
Netflix is a $30B subscription streaming service and production company. Netflix vision is to entertain the world with best-in-class TV series, documentaries, feature films and mobile games.
Problem
With a distributed team, Netflix engineering was finding it challenging to keep everyone on the same page on who's doing what and current status of projects.
Solution
With Troopr Check-ins, Netflix conducts weekly sync-up meetings in Slack. Troopr Check-in meetings are asynchronous and will prompt team members based on their timezone for an update.
Wellthy Therapeutics is a leading digital therapeutics company working across Europe and Asia with the mission to bridge the gap for better health outcomes
Problem
The director of engineering was looking for a solution to bring better visibility into project work and to make it easier to track and update issues in Slack.
Solution
With Troopr Reports Team managers can now set up their teams to keep Jira updated using reminders and nudges.
Spotify is a USD 19B Swedish audio streaming and media services provider founded in 2006. It is one of the largest music streaming service providers.
Problem
Spotify team manages its ad campaigns using Jira. Discussions take place via Slack, These two are frequently disconnected and require a lot of manual work copy pasting from Slack to Jira.
Solution
With Troopr, the teams can easily create, track and update Jira issues from Slack. Troopr is now automatically added to all their campaign channels.
Snowflake Inc. is USD 45B cloud computing–based data warehousing company founded in July 2012. The firm offers a cloud-based data storage and analytics service.
Problem
Snowflake perceived weekly sync-up meetings as time-consuming as there is repeated manual context switching from work to attend zoom calls for the status updates.
Solution
With Troopr Check-ins, teams conduct meetings asynchronously in Slack. The team members participate at their convenient time.Troopr compiles the report along with issue context and activities from Jira
There’s more
Configure scheduling and delivery options
Setup time schedule - either weekly or daily and choose where you want to receive the report in Slack - either personal or Slack channels.
Drill through
The reports come with a “Show issues” button. The issue list can be browsed through and drilled down for more insights directly in Slack.
Automate shoulder tap nudges
Schedule reports that nudge someone to take action in Slack. Use for upcoming due dates or for nudges based on the work assigned to the team
Personalize your dashboard
Personalized dashboard for every user in Slack with access to channel reports and personal reports.
Configure common filters
Build custom JQL filters and share with your team members so that they can see those filtered issues in Slack by default.
Use extensive commands
Troopr supports most Jira actions via slash (/t) commands. You can create a channel report, view channel reports and personal reports.
Setup multi level access control
Troopr supports administrator roles at both channel level and account level. Every channel and account can have one or more designated administrators.
Setup private reports
Every team member in the Slack workspace can create a personalized list of Jira reports with Troopr.
Use Troopr in Slack grid
When Troopr is installed in all workspaces in Slack Grid, Troopr allows for seamless functionality within shared channels within Grid workspaces.
Map your team members
Mapping your team member Slack accounts to Atlassian accounts lets them receive updates from Jira in Slack.
Features for Engineering teams
Troopr Check-ins
Troopr Check-ins can be used by any team to conduct asynchronous meetings in Slack. If you are an agile team, Troopr comes with pre-built automations for all scrum ceremonies.
Daily Standup - for daily status meetings
Retrospectives - for iterative process improvement
Planning Poker - for collaborative issue estimation
Read more
Troopr Projects
Manage project issues in Slack. Connect Slack to Jira Software projects for full stack issue tracking experience in Slack.
Expand issue details to bring full context of issues into the channel.
Add a ticket emoji to any Slack message to convert it into a Jira issue
Create issues on multiple messages with buttons or commands.
Read more
Troopr Check-ins
Troopr Check-ins can be used by any team to conduct asynchronous meetings in Slack. If you are an agile team, Troopr comes with pre-built automations for all scrum ceremonies.
Daily team meetings for quick status updates
Answer by directly updating Jira issues
Collaborative issue estimation with your team
Read more
Troopr Projects
Manage project issues in Slack. Connect Slack to Jira Software projects for full stack issue tracking experience in Slack.
Expand issue details to bring full context of issues into the channel.
Add a ticket emoji to any Slack message to convert it into a Jira issue
Create issues on multiple messages with buttons or commands.