Jira Server Alternative - Troopr

Troopr Project connects Jira Software projects with Slack for better context and collaboration in your Slack channels. Troopr covers all the essential features offered by Jira Cloud with several enhanced capabilities.

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Troopr vs Jira Server

Issue creation command

Granular notifications

Issue previews

Command for Issue update, listing, log time

Issue update actions

Channel level Preferences

Guest facilitation

Channel Sync

Hide and order issue creation form fields

Customize notification message issue fields and actions

Field defaults

Emoji issue creation

Multi message action

Batched Alerts

2-way sync

Channel administrators

Slack Grid support

Project Restrictions

Support for DM channels

Common Filters

Jira Charts in Slack

Scheduled Reminders in Slack

Jira standup in Slack

Yes

Troopr Features

Bi-directional updates

Discuss an issue in a Slack thread that actively updates messages as comments to the Jira issue and vice versa.

File attachment

Files can be attached to Jira issues by simply typing the issue key in the message containing the file. You will get an acknowledgement message with the link to the issue where the file was attached.

Emoji issue creation

Create, update and preview Jira issues by dropping an emoji in the Slack channel conversations.

Actionable Alerts

Troopr delivers actionable alerts to your Slack channel which helps in updating the issues.

Channel administrators

Having more channel administrators is always beneficial. Troopr supports unlimited administrators for Slack workspace.

Slack shared channel support

When you work with external users in a Slack connect channel, you can bring Troopr into it to activate automatic answering and more.

Jira charts in Slack

Troopr offers pre-built and customizable report templates for automating Jira progress and delivers them directly to your Slack channel.

Issue reminders in Slack

Troopr offers actionable reminders and previews to track progress of the project.

Jira Standup in Slack

Troopr offers periodic text updates in Slack and collects participant’s activity schedules.

Thread sync

Discuss a Jira issue in a Slack thread that actively updates messages as comments to the Jira issue and vice versa.

Channel Sync

Discuss a Jira issue in a dedicated Slack channel that actively updates messages as comments to the Jira issue and vice versa.

File attachments

Drag and drop files to the active Slack channel or thread to have it automatically added as attachment to the Jira issue and vice versa.

Facilitate guests

When people without Jira account post in an active Slack channel or thread, you can allow them facilitated access to ensure everyone is on the same page.

Unfurl issue key mentions

In any channel where Troopr is added, Troopr will automatically unfurl any issue mentioned by the issue key or URL.

Unfurl in thread

Choose to show issue previews in the main channel or as a thread to the original message.

Customize Issue attributes

Choose which issue fields you want to show in the issue preview message. Add up to 4 attributes in the issue preview.

Customize Issue actions

Choose what actions you want to show in the issue preview message. Choose between change status, comment and much more.

Start thread sync

One click to start a discussion about the issue that will actively sync Slack thread with Jira and vice versa.

Event types

Choose from the types of events you want to subscribe to including issue creation, updates, sprint start, sprint stop and more.

Notification format

Choose from a compact format that saves channel real estate or detailed format that will expand on the context directly in the channel.

Notification frequency

Choose to deliver updates from Jira in realtime or batched into any custom intervals.

Notification behavior

Choose if you want the notification message to automatically spawn an active thread that is ready to sync conversations to Jira.

Filter issues

Choose a custom JQL filter and/or specific status transitions that you want to be notified about.

Customize issue message

Choose what attributes and actions you want to show in the notification message. Send a custom issue message to nudge your team to take action.

Using message shortcut

Hover over any message in Slack and click on “More actions” and choose “Task It” Troopr action to convert the message into a Jira issue.

Typing a command

Just type /t create followed by the issue summary to create a new Jira issue anywhere in Slack. Read the full documentation for command manual.

How Troopr works

Wayfair Inc. is a USD 4.5B American e-commerce company based in Boston that sells furniture and home goods online.

Problem

They tried building Slack bots in-house but that proved to be both a time-consuming and expensive exercise. Management of custom solutions were also distracting their teams from their core work.