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Troopr for Sales Ops teams
You are in a good company, join the industry leaders.
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Support sales teams in Slack
Don't ask your sales team to figure out where and how to fill in a form to resolve their requests. Let them naturally report and discuss in Slack channels while Troopr takes care of the rest.
- Turn your Slack conversations into Jira tickets with emojis and keep them updated in both places without any manual work.
- Sales rep can easily track their open requests in the support channel or privately in their direct message (DM) channel with Troopr.
- Sales reps get notified directly in Slack when their request is resolved.
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Resolve requests automatically
Don't waste time answering repetitive questions from sales reps and don't ask them to login to your knowledge base and research and find answers.
- Automatically suggest answers from team knowledge base from Confluence directly in your support channels.
- Quickly find and share that helpful article in Confluence with the employee in any Slack channel.
- When the suggestions don't help, sales reps can click a button to create a Jira ticket instantly in Slack.
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Share insights in Slack
Engage your sales ops team proactively with actionable insights in Slack.
- Get alerts on pending requests that don't have an update in a while and take action right there.
- Keep every stakeholder in the loop by bringing key insights into Slack channels.
- Monitor and improve usage and adoption with easy-to-digest visualization charts and activity logs.
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Troopr Features for Sales Ops teams
Troopr HelpDesk
Track employee requests in Slack. Connect Slack to Jira Service Management projects for full stack help desk experience in Slack.
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Troopr Wiki
Instantly answer employee requests in Slack. Connect Slack to Confluence spaces to automatically suggest solutions to repetitive questions posted in Slack.
Read more
Troopr Reports
Share actionable project insights in Slack. Connect Slack to Jira project for beautiful visualizations and insightful reports that you can share in Slack.
Read more
Troopr Helpdesk
Track employee requests in Slack. Connect Slack to Jira Service Management projects for full stack help desk experience in Slack.
Read more
Troopr Report
Share actionable project insights in Slack. Connect Slack to Jira project for beautiful visualizations and insightful reports that you can share in Slack.
Read more
Troopr Wiki
Instantly answer employee requests in Slack. Connect Slack to Confluence spaces to automatically suggest solutions to repetitive questions posted in Slack.
Read more
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