About
Roku is a USD $10B company with a mission to be a pioneer in the streaming platform that connects and benefits the entire TV ecosystem around the world. Roku streaming devices are used by millions of customers in North America, Latin America and parts of Europe.
Problem
The Engineering teams at Roku use Jira Software on-premise for managing their projects. Discussions about the projects happen in Slack while tracking and reporting happens in Jira. These both are often disconnected and require a lot of manual work copy pasting from Slack to Jira and vice versa. This slowed down project progress. So they were looking for a solution to use Jira from Slack
Solution
With Troopr, the teams can easily create and track Jira issues from Slack. Troopr is now added to all their project channels. The team receives actionable alerts about specific updates to Jira issues in Slack. They can discuss and take actions without leaving Slack. With Troopr, team members are reminded about critical project issues directly in Slack. These reports comes with suggested actions that are fulfilled in a few clicks
Impact
Troopr eliminates context switching between Slack and Jira and improves productivity by 70%
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