Make Jira Faster

Troopr makes Jira faster and delightful to use by bringing the power of Jira to Slack.

We use Jira everyday for help desk ticketing and project management but keeping Jira up to date is a universal challenge. Troopr removes the friction from Jira interactions through automation and contextual micro-interactions in Slack. Troopr speeds up Jira updates 3x, saves 1000s of hours and guarantees better team engagement.

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Troopr integrates with Jira, Slack and Confluence

You are in a good company, join the industry leaders.

Troopr For IT Teams

Never copy paste between Slack and Jira

Convert Slack conversations to Jira tickets by using emojis in Slack, automate answering repetitive questions by integrating your Wiki to Slack and bring approvals, feedback and full
ticketing experience to Slack

Troopr For Engineering Teams

Never login to Jira again

Create and update Jira project issues faster with contextual micro-interactions in Slack, get proactive actionable alerts about things that need your teams' attention and automate your daily standup and other scrum ceremonies in Slack

Wayfair Inc. is a USD 4.5B American e-commerce company based in Boston that sells furniture and home goods online. Founded in 2002 and currently offers 14 million from more than 11,000 global suppliers

Problem

Wayfair team considered building bots in-house but that proved to be both time-consuming and expensive. Management of custom solutions were also distracting their teams from their core work.

Solution

With Troopr, they have connected their Jira Software to Slack channels to bring context and updates to Jira issues, and tickets to Slack and make it easy for them to take action directly from Slack

Netflix is a $30B subscription streaming service and production company. Netflix vision is to entertain the world with best-in-class TV series, documentaries, feature films and mobile games.

Problem

With a distributed team, Netflix engineering was finding it challenging to keep everyone on the same page on who's doing what and current status of projects.

Solution

With Troopr Check-ins Netflix conducts weekly sync-up meetings in Slack. Troopr Check-in meetings are asynchronous and will prompt team members based on their timezone for an update.

Dream11 is a USD 8B sports technology company based in Mumbai, India.It is a strategy based online sports game with 1000+ daily contests and 13 crore+ users

Problem

IT teams have dedicated public channels where they collect requests from employees and dedicated private channels where they assign and work on open tickets

Solution

With Troopr HelpDesk, IT teams collect requests the same way as they did in Slack but now Troopr handles all updates between Slack and Jira.

Wellthy Therapeutics is a leading digital therapeutics company working across Europe and Asia with the mission to bridge the gap for better health outcomes

Problem

The director of engineering was looking for a solution to bring better visibility into project work and to make it easier to track and update issues in Slack.

Solution

With Troopr Reports Team managers can now set up their teams to keep Jira updated using reminders and nudges.

World largest audio streaming and media services provider founded in 2006. It is one of the largest music streaming service providers.

Problem

They manage their campaigns using Jira Software. Discussions take place via Slack, These two are frequently disconnected and require a lot of manual work copy pasting from Slack to Jira.

Solution

With Troopr, the teams can easily create, track and update Jira issues from Slack. Troopr is now automatically added to all their campaign channels.

Snowflake Inc. is USD 45B cloud computing–based data warehousing company founded in July 2012. The firm offers a cloud-based data storage and analytics service.

Problem

Snowflake perceived weekly sync-up meetings as time-consuming as there is repeated manual context switching from work to attend zoom calls for the status updates.

Solution

With Troopr Check-ins, teams conduct meetings asynchronously in Slack. The team members participate at their convenient time.Troopr compiles the report along with issue context and activities from Jira

Discover how Troopr can help your team work better

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