About

Instabase is a USD 1B software automation company based in California, enabling organizations to drive business process transformation by unlocking unstructured data with deep learning.

Problem

The Engineering teams at Instabase use Jira for managing projects. There is a general hatred for engineers to context switch from work to update Jira, resulting in poor data hygiene in Jira. Also the Product and Engineering teams perceived weekly sync up meetings as time consuming as there is repeated manual context switching from work to attend zoom calls for the status updates.

Solution

With Troopr, the engineering teams receive actionable alerts about specific updates to Jira issues in Slack channel. The team easily takes action without leaving Slack. With Troopr, teams conduct weekly meetings asynchronously in Slack. The team members participate at their convenient time in a single click. Troopr compiles the report along with the context and updates from Jira issues and shares in Slack channel to view at convenience.

Impact

Troopr has helped Instabase to maintain data hygiene in Jira with a positive downstream impact on project forecasting and delivery.

Integrated Products

Jira cloud

Team size

428

Primary location

San francisco

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